Orders & Shipping

Order Online

Please review your order carefully before completing your purchase. Once payment has been processed, the Goodwoods team will unable to make changes to your order. 

Easy & secure! Add your products to the cart and follow the checkout process.

Order by Phone

You can call us on 0497 155 684 - Credit Cards only.

Postage and Handling

Prices are Australia wide. We predominantly use Australia Post’s eParcel service to ensure your parcel gets there in the best time, and secured with a signature!

  • Automatic shipping rates apply for all orders under $200.
  • Free for all orders over $200* that do not include bulky items such as rugs, saddles, jinker equipment and selected stable tools etc.

*Please note there is a surcharge of $10 for any order that includes bulky items. There is also an incremental charge for subsequent bulky items of $3 per item for 2 or more bulky items. Bulky items consists of rugs, saddles and selected stable tools.

Please note: Jinker Carts do not fall under any freight free threshold or the $10 bulky shipping charge. The freight costs for Jinker Carts will be calculated at checkout depending on shipping address location. 

Availability

As well-stocked as we are, some items end up even more popular than we anticipated. It happens! Rarely is an item listed in stock that is not.

We aim to dispatch your order within 2 business days however during busy periods this can take up to 5 business days. 

Stock levels can naturally change without notice. Some customers buy big!

 

Pricing

All purchases include GST unless otherwise stated. Competitive pricing is our bread and butter, however do modify prices in response to the myriad of supply cost, logistics and market forces applying pressure.

 

Returns Information

Please refer to our “Returns” page.

 

Delivery Policy

You will receive an order confirmation via email once you have placed your order.

We aim to dispatch your order within 2 business days however during busy periods this can take up to 5 business days. 

Your order is delivered through Australia Post (unless bulky) and delivery times will vary from state to state but generally within 7 days.

 

Sales and Promotions

*10% off Welcome code. Offer available on full priced items only. Offer available on selected products.

*Summer Rug Sale. Up to 50% off selected styles and sizes. Offer valid until 11.59pm Monday 20th of October 2025.

*Winter Rug End of Line Clearance. Up to 60% offer selected styles and sizes.